Case Studies

CASE STUDIESHSBC Due to significant changes to the Bank’s corporate strategy, the Bank wanted to review its selection criteria for key roles in the businessWe spoke with a diverse group of people with the strategic insight to know what contribution the roles should be...

CASE STUDIESLeadership DevelopmentThe aim of the leadership development programme was to develop managers to be more effective leaders.We collaborated with the Learning & Development team to design a bespoke programme covering the identified development needs of their...

CASE STUDIESBAE SystemsOne of the primary aims of the project was to increase the diversity of graduates, particularly women and engineers, getting onto the high-potential graduate leadership programme.We conducted a statistical evaluation of the current process from...

CASE STUDIESMinistry of Justice To reform the selection process for judges with the specific aim of increasing judicial diversity.We shadowed and interviewed judges to design assessments which reflected the role. Candidates were given the opportunity to ‘sit’ as a...

CASE STUDIESExxonMobilTo develop a quick and easy-to-administer method of checking applicants' suitability to work in one of Esso's many petrol station shops. We designed a situational judgement test (SJT) that could be administered and scored by any shop manager up...

CASE STUDIESSecurity Service MI5 To ensure that the Security Service selects the best graduates to enable the organisation to fulfil its mission. To make the right choices, the Security Service decided to use a graduate assessment centre. A working party from the...

CASE STUDIESLegal Services Board To write a report into issues concerned with the delivery of the Quality Assurance for Advocates scheme.The Legal Services Board (LSB) is responsible for overseeing legal regulators in England and Wales. It is independent of Government...

CASE STUDIESPrice Waterhouse Coopers PwC wanted to update and enhance their graduate recruitment process to ensure that it reflected their culture and values and identified the highest quality graduates. Having met with key stakeholders to understand the organisation...

CASE STUDIESNational Health ServiceAs part of NHS restructuring, ten new Strategic Health Authorities (SHAs) and 149 new Primary Care Trusts (PCTs) were created. The NHS needed to appoint a Chair to each new organisation. Our consultants worked closely with senior...

CASE STUDIESIsle of Man GovernmentTo design and implement development centres for aspiring senior and middle managers and to aspiring Chief Officers. The Isle of Man has a talent management strategy, aimed at solving issues of succession management, ultimately to...

CASE STUDIESDepartment For TransportThe Department chose Human Assets Limited to evaluate existing managerial selection processes, including assessment centres, to make sure they were reliable and fair. The review also identified changes needed to ensure the process...

CASE STUDIESAn International Airline To support the internal customer services training team to design a leadership programme for team leaders. We designed a leadership programme to help new team leaders during their first management role. The programme was based...

CASE STUDIESA Technical Organisation To explore the employees' perceptions of potential for development and career progression in the organisation, in order to find and address the key issues to retain talented people. After meeting with senior managers to gather...

CASE STUDIESThe Insolvency ServiceTo ensure that administrative staff are selected using fair, objective and cost-effective procedures. The first stage of the project was to review how fair and relevant the current recruitment procedure was for administrative staff. A...