Mark has 15 years experience of performance & talent management and assessment design and delivery at all levels across a variety of sectors. He has held numerous in-house roles including Senior Organisational Psychologist at the BBC and RBS as well as Head of Resourcing and Talent at Heathrow Airport amongst others. He has been the Programme Manager of a work-stream to scope, design, trial and validate a group-wide centralised Resourcing & Assessment platform to assess over 300,000 candidates a year across 7 job clusters. The personality questionnaire Mark designed as part of the process was nominated for Best Retention & Innovation Award at the Personnel Today Awards and the programme won the HR Excel Award for best Recruitment and Retention. He has worked in China with the Bank of China on their Leadership Competency Framework and lectured at Nankai University on assessment as well as designing and delivering assessments for BBC Worldwide in the US.
Mark has conducted in-depth psychological profiling and development of middle and senior managers as well as directors across a number of organisations and sectors using psychological interviews and psychometric instruments to establish key strengths and capabilities, areas for development as well as potential and ‘best fit’ within the organisation or particular roles. Mark has also designed profiling methodologies to specifically assess capability within senior management and director populations.
Mark has also worked with Executive teams to create the performance and talent picture for the organisation and lead the performance and talent management approach working at ExCo level to present and shape the talent pipeline.
In addition, Mark has designed large-scale recruitment and selection processes across a range of business and sectors from customer facing roles through to graduate recruitment and high-potential talent pools. Working closely with clients from initial research and definition of assessment criteria through to design of exercises, design of training courses, training materials and implementation of those courses. This also includes post-implementation validation of selection processes to ensure effectiveness.